Dear Users,

To further enhance the security and stability of the wallet system, KTX will conduct a temporary system upgrade and maintenance. The details are as follows:

Impact of the Upgrade:

• During the upgrade, withdrawal and internal transfer services will be temporarily suspended;
• Deposits and trading will remain unaffected and operate as normal;
• Submitted withdrawal requests may experience delays and will be processed once the system is restored.

Upgrade Time:

• The upgrade starts immediately; the recovery time is to be determined.

Post-Upgrade Instructions:

• Once the upgrade is completed and services are restored, users can resume withdrawals and internal transfers as usual;
• For any pending withdrawal requests, please monitor their status after the system recovery.

Important Notes:

• The actual recovery time may be earlier or later depending on technical adjustments. Please refer to official announcements for the latest updates;
• We will notify users immediately via announcement once the system is fully restored;
• If you have any questions during the upgrade, please contact online customer support for assistance.

Thank you for your understanding and support. We will continue to provide you with better services!

KTX Team

2026-4-21