Dear KTX Users,

Greetings! To optimize the trading experience, enhance system stability and trading efficiency, the platform has successfully completed the upgrade and optimization of the trading system at 22:05 on August 26, 2025 (UTC+8) (the original estimated upgrade duration was 10 minutes, and it was completed 5 minutes ahead of schedule).

I. System Recovery Status

Currently, the trading system has fully resumed normal operations. Users can normally use all functions such as spot trading, contract trading, and order placement. The system is running stably, and the trading experience has been optimized as expected.

II. Explanation of Pending Order Handling During the Upgrade

As stated in the previous announcement, the system has uniformly canceled all unfilled pending orders of all users during the upgrade, and the status of the relevant orders has been simultaneously updated to "Canceled". If you need to continue trading, you can re-submit the pending order.

III. Follow-Up Service Reminders

If you encounter any problems while using the system, you can provide feedback through the platform's 【Online Customer Service】 or the official Telegram community, and we will assist you in resolving the issue as soon as possible;

The platform will continue to iterate and optimize system functions. Subsequent relevant upgrade plans will be notified in advance through official announcements. Thank you for your understanding and support.

The KTX platform is always committed to providing users with safe and efficient trading services. Thank you again for your trust and cooperation!

KTX Operation Team

August 26, 2025