Dear Users,

To further optimize the trading experience, enhance system stability and trading efficiency, the platform will conduct an upgrade and optimization of the trading system at 22:00 on August 26, 2025 (UTC+8). The estimated upgrade duration is 10 minutes. Relevant matters are hereby announced as follows:

Upgrade Impact Description

• During the system upgrade, the platform will uniformly cancel all pending unfilled orders of all users, covering all types of pending orders, including but not limited to: limit orders, planned orders, contract closing orders, strategy orders, etc.;
• To facilitate users in arranging trades, users may proactively cancel their unfilled pending orders in advance before the upgrade; if no active action is taken, the system will automatically cancel the orders uniformly during the upgrade.
• After the cancellation is completed, the status of the relevant orders will be updated to "Canceled" simultaneously, and users can check the specific details through "Order History".

Subsequent Operation Guidelines

• After the system upgrade is completed and normal trading is resumed, if users need to continue trading, they must re-submit order instructions on their own; the originally canceled orders will not be restored automatically.

Special Notes

1. The actual completion time may be advanced or delayed due to factors such as technical debugging and unexpected situations. After the system upgrade is completed, we will synchronize the specific information about the resumption of trading through official announcements and the official Telegram group as soon as possible.
2. If you have any questions during the upgrade period, you can contact the online customer service at any time for assistance.

Thank you for your understanding and support of KTX. We will continue to provide you with more high-quality trading services!

KTX Team

August 26, 2025