1. How to Create a Sub-Account
- Log into KTX using the Main Account.
- Go to the Personal Center dropdown menu and select Sub-Account.
- On the Sub-Account Management page, click Create Sub-Account in the top-right corner.
- Enter a Sub-Account Name and set a Login Password.
- Enter your Google Authenticator code for verification.
- The sub-account is now successfully created.
2. How to Switch Between Main and Sub-Accounts
- Log into KTX using the Main Account.
- Navigate to the Sub-Account Management page.
- Locate the sub-account you want to switch to and click the Switch button.
- Select the desired sub-account and confirm the switch.
- The sub-account is now active.
3. How to Transfer Funds from the Main Account to a Sub-Account
- Log into KTX using the Main Account and go to Sub-Account Management.
- Locate the sub-account and click Fund Transfer.
- In the Fund Transfer Panel, set the transfer parameters (asset type, amount, etc.).
- Enter the Google Authenticator code from your main account.
- Click Confirm, and the funds will be transferred to the sub-account.
4. How to Withdraw Funds from a Sub-Account to the Main Account
- Log into KTX using the Main Account and go to Sub-Account Management.
- Locate the sub-account and click Fund Transfer.
- In the Fund Transfer Panel, set the transfer parameters for withdrawing funds to the main account.
- Enter the Google Authenticator code from your main account.
- Click Confirm, and the funds will be transferred back to the main account.
5. How to Enable or Disable a Sub-Account
- Log into KTX using the Main Account and go to Sub-Account Management.
- Locate the sub-account you wish to enable or disable.
- Click Enable or Disable to activate or deactivate the sub-account.
Contact Us
If you have any questions or encounter any issues, please contact our support team:
Live Chat Support: Visit the "Contact Us" section at the bottom of our website.
Customer Support Email: support@ktx-support.zendesk.com
We are always ready to assist you!